Clerk, Road Maintenance Operations & Fleet

Job Description

JOB TITLE: CLERK, ROADS MAINTENANCE OPERATIONS & FLEET

DEPARTMENT: PUBLIC WORKS & ENGINEERING

POSTING NUMBER: 106278

NUMBER OF POSITIONS: 1

JOB STATUS & DURATION: Full Time Permanent 

HOURS OF WORK: 35 hour workweek 

LOCATION: Hybrid Model*- when working onsite, you will report to the location of Williams Parkway Operations Centre.

SALARY GRADE: 10

STARTING SALARY: $1,075.90 per week

JOB TYPE: Union 

POSTING DATE: October 30, 2024

CLOSING DATE: November 5, 2024

AREA OF RESPONSIBILITY:

Reporting to the Coordinator, Street Lighting, this position provides administrative and operational support to the department and delivers internal and external customer services including: departmental information and records management; scheduling meetings and updating calendars; budget operations processes; communication channels and reporting; and contributes to staff orientation and training.
 

• Acts as a point of citizen and customer contact for the department; providing service by processing and responding to a variety of inquiries related to the department's operations including service counter, service requests, telephone calls, face to face interaction and citizen emails
• Maintains detailed log of service requests and inquiries that are received and retain accurate documentation
• Responsible for processing time entry, ensuring shift premiums, overtime, upgrades, time off and allowances, meals and mileage are calculated correctly and supporting documentation is accurate
• Provide on-site departmental records management support by cataloguing reference materials, handling file creation, classification, maintenance and retrieval, and ensuring corporate record standards and legislative requirements are met
• Coordinate the collection and distribution of information from City staff and external agencies, being mindful of time sensitive deliverables
• Schedules and prepares department/division meetings, including regular meetings with Councilors, visits by government representatives and external agencies, and ad hoc - as requested by department staff
• Contacts various utility companies, including Hydro One, Rogers and the Region of Peel, to schedule stake-outs to confirm location of cables, wires, pipes, etc.
• Maintains knowledge of Financial Services, Purchasing and Accounts Payable sections standard operating procedures (SOPs), by-laws, processes and procedures for optimal budget/accounts business initiatives, programs and projects and to respond to budget related inquiries
• Processes and monitors purchase orders, invoices, requisitions, and relevant forms, ensuring that documentation is accurate, attached, and appropriate approvals are obtained
• Creates, logs, maintains, and dispatches related service requests received from internal contacts to appropriate staff for follow-up and issue resolution
• Assists in the communication of information, staff news, changes and updates for Managers to their staff, internal staff and external agencies
• Maintains knowledge of City policies, practices, processes, standard operating procedures, by-laws, legislation and regulations
• Creates and maintains tools and methods to streamline processes and meet operation needs efficiently
• Supports annual recruitment of seasonal staff by scheduling interviews, preliminary screening of candidate qualifications, preparing candidate packages, readying materials (e.g. uniforms) to be distributed, etc.
• Supports seasonal staff by completing timesheets, tax forms, providing information and administrative assistance
• Daily review and approval of permit applications

SELECTION CRITERIA: 
 

• High School (Grade 12) graduation plus an additional program of over one year and up to two years in Office Administration or equivalent
• Over 2 years, up to and including 4 years
• Working Knowledge of Microsoft Office Suite.
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
• Professional, diplomatic and tactful.
• Ability to work independently and as part of a team.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview: Our recruitment process may be completed with video conference technology.

Applicants who do not meet the educational requirements but have direct related experience may be considered. 

As part of the corporation's Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change. 

If this opportunity matches your interest and experience, please apply online quoting reference #106278 by November 5, 2024 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select "prefer not to answer" as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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