Customer Experience Centre Agent
Détails du poste
Secteur : Automobile
Spécialité : Admin. - Dir. service à la clientèle
Horaire : À déterminer
Type de poste : Permanent
Salaire :
Langue(s) parlée(s) :
Langue(s) écrite(s) :
Description du poste
Join the dynamic team at Jim Pattison Auto Group as a Customer Experience Centre Agent!
Why Join us...
- Competitive wages.
- Unlimited opportunities for career advancement and skill development.
- Modern facilities and resources.
- Exclusive access to vendor promotions, offers, and purchase programs.
- Comprehensive benefits package.
- Amazing colleagues, great working environment, and a team building culture!
A day in the life...
- Manage large amounts of inbound, outbound calls and mail-outs in a timely manner.
- Follow communication "scripts" when handling different topics.
- Build sustainable relationships and engage customers by going the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets.
What we look for...
- Valid provincial driver's license.
- Previous experience in customer service or call center environment, preferably in the automotive industry.
- Strong communication skills, both verbal and written.
- Excellent interpersonal skills and ability to build rapport with customers.
- A positive and can-do attitude!
More about us...
https://www.jpautogroup.com/dealership/about.htm
https://www.jimpattison.com/about/our-story/
We appreciate the interest of all applicants in this exciting opportunity. However, only those selected for an interview will be contacted directly.
Other details
- Pay Type Hourly
- Hiring Rate $18.00
Apply Now
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