Tow Truck Operator

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

• We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used
vehicles.
• We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand
and use.
• And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration,
and an entrepreneurial spirit.

Our Values:

Driven Way builders. We pursue challenges that inspire us to build, create and innovate.

Relentless Curiosity. We seek to understand and improve our customers' experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

Who we're looking for: 

Are you ready to be part of a dynamic team in the automotive industry? OPENLANE, a leader in automotive remarketing, is looking for a Tow Truck Operator with experience in vehicle towing and transportation. The ideal candidate will have at least 2 years of experience in wrecker/towing or heavy-duty vehicle operations.

What we Offer:
 

• Competitive pay
• RRSP with company match
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

You Are:
 

• Professional. You maintain a professional appearance and create a neat work environment consistent with company policy.
• Customer-Focused. You provide prompt and courteous service both in person and on the phone, ensuring customer satisfaction.

You Will:
 

• Provide efficient, safe, and professional pick-up and delivery of vehicles associated with fleet/lease, factory, and dealer consignments.
• Interact with customers to verify vehicle information and condition.
• Complete condition reports as required by the customer and accurately manage paperwork related to pick-up and delivery functions.
• Load and unload vehicles safely without causing damage.
• Operate trucks in compliance with safety regulations and report any incidents or mechanical problems immediately to the Manager or Supervisor.
• Resolve customer complaints in a friendly, courteous manner and advise the Manager or Supervisor of any serious complaints or incidents.
• Maintain a good flow of communication with all personnel and promote positive employee relations and morale.
• Be subject to both inside and outside environmental conditions.

You Have:
 

• 2+ years of experience in wrecker/towing or heavy-duty vehicle operations.
• Valid driver's license
• CVOR with AZ/DZ license
• The ability to perform heavy physical work with constant activities includes balancing, stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.

Sound like a match? Apply Now - We can't wait to hear from you!

Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

We thank all applicants, however, only applicants selected for an interview will be contacted.

OPENLANE Canada is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise Human Resources if you require disability-related accommodation.