Genesis Personalization Manager (Genesis Brampton)
Détails du poste
Description du poste
Description
Position at Performance Auto Group
Here we GROW Again!
Performance Auto Group is thrilled to announce a fantastic addition to our growing family Genesis Brampton! Located at 70 Coachworks Crescent in the new Mayfield Automall in North Brampton, boasting at almost 18,000 square feet, Genesis Brampton is the first standalone Genesis showroom in Ontario!
Genesis Brampton is looking for a Genesis Personalization Manager to join their fantastic team!
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and raise families
Here's what you'll deliver:
- Track new leads and conversion rates
- Capture Guest contact and vehicle information accurately
- Acquire credit approvals.
- Act as liaison between guests and the financial institution by obtaining confirmation of financing, insurance, licensing and other personal information for guests
- Maintain confidentiality on all sensitive information provided by guests
- Fund the vehicle lease or purchase
- Coordinate the appraisal of trade-in vehicles
- Communicate with insurance and other third-party suppliers
- Monitor and provide ongoing program updates to the team
- Provide up-to-date leasing and financing options
- When requested, provide expert support, information, and recommendations related to protection and appearance products and accessories
- Ensure the final bill of sale is complete and accurate
- Complete all required paperwork with guests in order to complete the transaction
- Upload/deposit Guest cheques
- Update and monitor key performance indicator reports for distribution to the team and senior management
- Maintain confidentiality on all sensitive information
- Assess the changes in financial regulations and legislation, in order to stay up-to-date on the current changes
- Advise Sales Consultants on how to obtain higher gross sales in the future
- Attend weekly meetings with the Sales Management and give updates on current performance status along with current areas of opportunity
- Train Sales Consultants on finance, insurance, and protection products
- Coordinate with the Sales and Service departments to schedule delivery dates, as well as the pre-delivery clean-up services
What you need to succeed:
- High School Diploma or GED is required
- Minimum of 2-3 years of sales experience, preferably in an automotive or financial services environment
- OMVIC Certification required
- Dealer CRM system experience is preferred
- Must have a valid Ontario Driver's License and good driving record
- Knowledge of financial institutions, insurance policies, and warranty options
- Ability to read, understand, and calculate banking figures such as discounts, interest rates, percentages, and commissions
- Strong knowledge of sales principles, methods, practices, and techniques
- Solid conflict resolution, and people management skills
- Strong problem-identification and problem-resolution skills
- Strong computer skills, proficient in G-suite and Microsoft Excel
- Outstanding verbal and written communication skills
- Strong time management and organizational skills
- Ability to maintain a high degree of confidentiality
- Personable, reliable, courteous
- Ability to work flexible hours and work around a changing schedule
- Must be available to work on Saturdays
What's in it for you?
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?!
***This compensation range will be based on knowledge, experience, commission and bonus earnings***
Job Type: Full Time - Permanent
Compensation: $90,000 - $130,000 per year (combination of base, commission and bonus)
Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.
We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.
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