BDC Agent

Strickland's is Hiring: Join Us as a BDC Agent!

Are you ready to leave behind a job with no rewards, irregular hours, and limited career opportunities? Do you crave a role where your efforts are recognized and your growth potential is endless? If so, Strickland's has the perfect opportunity for you!

About Strickland's: For over 50 years, Strickland's has been a trusted name in the automotive industry, offering great cars at great prices while ensuring a hassle-free buying experience. We believe in fostering a positive, supportive environment where employees can thrive.

Why Work at Strickland's?
 

• Career Growth: Our Mentorship Program allows you to learn from the best in the business. As we continue to expand, career advancement is always within reach.
• Culture & Support: Enjoy a great company culture with full systems training to set you up for success.
• Compensation & Benefits: Hourly wage + performance bonuses, drug plan, extended health, life, disability, and pension benefits.

What You'll Do: As a BDC Agent at Strickland's, you'll be the voice of the dealership, interacting with our valued customers to ensure their needs are met. Responsibilities include:
 

• Making outbound calls to existing customers and handling inbound leads.
• Scheduling and confirming sales and service appointments.
• Accurately completing Customer Service Index (CSI) reports.
• Distributing incoming leads to our sales team.

Is This You?
 

• 1-3 years of call center or sales experience (preferred).
• Strong interpersonal, communication, and listening skills.
• Comfortable on the phone and able to direct information to the right people.
• Clean criminal background check and driver's abstract required.

Why You'll Love This Role:
 

• Work-Life Balance: Full-time hours with a stable schedule and rotating weekends.
• Benefits: Performance bonuses, health insurance, RRSP match, paid time off, and more.
• Team Atmosphere: Be part of a supportive team that values innovation, customer focus, and teamwork.

Join Us and Make an Impact! Ready to be part of a champion team where your hard work is valued and your career is propelled forward? Apply now and tell us why you're the perfect fit for this exciting opportunity!

Job Type: Full-time
Pay: Competitive hourly wage + bonuses
Work Location: In person, Brantford, ON

Start your journey with Strickland's and unlock your full potential!