Canada Regional Aftersales Manager

Job Description

The Canada Regional Aftersales Manager will serve as a liaison between the Maserati dealers and Maserati Brands, assisting in all areas of retail parts and service development including marketing, retail displays, service traffic generation, and customer experience processes that will build customer retention.

Additional responsibilities will include reviewing parts inventory levels and mix and providing consultation on improvement opportunities.

The selected candidate will effectively review and analyze dealer financial information and consult with dealers to improve their parts and service business operations. Ensure dealership service marketing initiatives are consistent with corporate guidelines, and services are competitively positioned to generate necessary service and parts traffic, revenue, and retain active client base.

The Regional Aftersales Manager will motivate and lead independent entrepreneurs to higher levels of performance consistent with improved marketing plans, better parts and accessory merchandising, and parts and service financial consultation. Training dealership personnel on products and offerings is another critical responsibility of the position.

FCA Canada Inc. is committed to providing accommodation for people with accessibility needs due to disabilities in all aspects of the hiring process. If you request an accommodation, we will work with you to meet your accessibility needs due to disability.

Requirements

Basic Qualifications:

 

• Bachelor's degree in Marketing, Sales, or a related field of study
• Minimum FOUR (4) years of Aftersales experience
• Ability to multi-task in a fast-paced work environment
• Excel in building positive working relationships
• Entrepreneurial individual with a history of leadership and achievement
• Self-motivated with demonstrated ability to achieve goals under minimal supervision
• Legally authorized to work in Canada

Preferred Qualifications:

 

• Past experience in a parts and aftersales position, preferably in an automotive environment

nt

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.