General Manager (Performance Toyota)

Description

Position at Performance Auto Group 

Drive for Excellence

Performance Toyota is the highest volume Toyota dealership in the Niagara region, maintaining a huge inventory of new and high-quality pre-owned vehicles. Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience. 

Performance Toyota is actively seeking a General Manager with strong leadership ability and a proven track record to join their dynamic team in their brand new state of the art dealership! 

As a General Manager you are primarily responsible for overseeing all departments within the dealership. You ensure the dealership's profitability by planning, coordinating and motivating management through solid business practices and leadership. You uphold high ethical standards as well as strong customer and community related skills. 

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
 

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

Here's what you'll deliver:

 

• Ensures achievement of all key financial objectives
• Plans, directs and evaluates the operations of all dealership departments
• Demonstrates an innovative and entrepreneurial approach by responding to the unique characteristics of the market
• Reach sales goals on strict timeline requirements
• Grow revenue and profitability in sales territory
• Maintain reporting systems required by the Regional Manager and the organization
• Motivates and develops a winning team that will provide exceptional customer service
• Handle all customer complaints on a timely basis
• Builds team commitment to high standards of service, exceeding customer expectations and leading by example
• Performs activities including hiring, training, motivating, appraising performance, enforcing discipline, and termination in consultation with the Employee Services Department
• Maintains sufficient staffing levels across all functional departments
• Manages the dealerships operating budget and operates within PAG guidelines
• Maintains CSI levels to company and manufacturers standards.
• Maintains strong working relations with OEM
• Model and Champion Performance Auto Group values
• Reinforces and adheres to company policies and government legislation.
• Manages compliance with Provincial/Territorial, Local and Federal regulations

What you need to succeed:

 

• A minimum of 3-5 years automotive dealership management experience at the General Manager or General Sales Manager level
• Excellent communication and interpersonal skills
• Ability to successfully lead and motivate a team
• Possess the following personal qualities: integrity, creativity, high standards, commitment, ethical values, and achievement oriented
• Excellent organizational, strategic, planning and implementation skills
• Proven skills to interact effectively with employees in order to direct workflow, assess performance and assign duties
• Understanding of financial reports including budgetary guidelines, payroll and expenditures
• Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Professional, responsive, and positive work attitude is essential
• Must have a valid Ontario Driver's License and good driving record
• Must be available to work on Saturday as per business needs

What's in it for you?

 

• Exceptional Support: Excellent management guidance to help you thrive
• Lucrative Rewards: Competitive compensation with vehicle demonstrator
• Comprehensive Benefits: Health, dental, vision and more

Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.