Sales Manager - F&I

Sales Manager - F&I

Volkswagen of Newmarket, Newmarket, ON L3Y 9A1

Sales Manager - Finance & Insurance (F&I)

Are you a dynamic, results-driven leader with a passion for the automotive industry and expertise in Finance & Insurance? If you're ready to take your career to the next level and lead a high-performing team to success, we have the perfect opportunity for you!

Volkswagen Newmarket, now in partnership with North America's largest automotive retailer, Lithia & Driveway, is looking for a Sales Manager - F&I to drive performance and maximize profitability in our dealership. This is your chance to work for a Fortune 500 company and grow with us!

What You'll Be Doing:
 

• Lead, coach, and motivate the F&I team to achieve and exceed performance targets.
• Work closely with Sales and F&I teams to optimize deal structures and maximize profitability while ensuring an outstanding customer experience.
• Ensure all transactions comply with regulatory requirements and company policies.
• Oversee compliance administrators to ensure accurate paperwork completion, funding processing, and follow-up on factory incentives/receivables.
• Train and mentor Brand Ambassadors on effective F&I product presentations and closing techniques.
• Foster a culture of transparency, integrity, and customer satisfaction.
• Perform "fly-bys" with customers to build rapport and support the Pfaff "One Price" and "One Touch" sales process.
• Other duties as required.

Skills & Qualifications:
 

• Proven experience in automotive Finance & Insurance (F&I) sales.
• Previous leadership or management experience is an asset.
• Strong knowledge of automotive financing, leasing, and insurance products.
• Valid Ontario Driver's License with a clean driving record.
• OMVIC Certification.
• Excellent interpersonal, communication (verbal & written), and customer service skills.
• Detail-oriented with a strong understanding of compliance and regulatory requirements.

Why Work for Pfaff?
 

• Competitive Compensation - Performance-driven incentives and salary.
• Health Benefits - Full-time employees receive comprehensive health, dental, long-term disability, and life insurance coverage.
• Vacation & Paid Time Off - Personal days and the option to purchase additional PTO, with proceeds donated to charity.
• Career Growth - Access to development and advancement opportunities in both Canada and the U.S.
• Stock Purchase Program - Opportunity to invest in Lithia & Driveway (NYSE: LAD) stock at a discounted rate.

Join Volkswagen Newmarket & Pfaff Automotive Partners and accelerate your career with us!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.