Parts & Service Assistant

Join Our Team This Season at Fraserway RV - A Leader in RV Adventures!

Are you ready for a career that combines your passion for customer service with the excitement of the RV lifestyle? Fraserway RV is seeking a Seasonal Full-Time Parts & Service Assistant to join our dynamic team. In this vital role, you'll have the chance to make a real impact on our customers' RV journeys, all while developing valuable skills in a growing, industry-leading company.

At Fraserway RV, we pride ourselves on creating exceptional customer experiences and maintaining top-tier service. If you are a detail-oriented, customer-focused individual who thrives in a fast-paced, collaborative environment, we want you on our team!

Position: Seasonal Full-Time Parts & Service Assistant

Core Competencies:

 

• Exceptional Communication Skills: The ability to clearly communicate with customers and team members.
• Collaborative Team Player: Work well with others to achieve collective goals.
• Strong Organizational Skills: Ability to prioritize and keep everything running smoothly.
• Multitasking Master: Keep multiple tasks on track while maintaining a high standard of service.
• Customer-First Mentality: A genuine passion for helping customers and delivering exceptional service.

Key Responsibilities:

 

• Answer customer inquiries and provide accurate, helpful information about parts and services.
• Follow up with customers to ensure satisfaction and resolve any issues or concerns.
• Provide outstanding customer service at the Point of Sale.
• Assist Service and Parts Advisors in creating and processing work orders efficiently.
• Collaborate with the Production Supervisor to maintain optimal shop flow and timely completion of services.
• Ensure the service counter area is clean, organized, and welcoming for customers.
• Perform any other duties as directed by the Fixed Operations Manager to ensure smooth operations.

What We're Looking For:

 

• High School diploma or equivalent.
• Previous experience in customer service or retail-experience in a fast-paced environment is highly valued.
• Strong multitasking and organizational skills to manage daily tasks effectively.
• Reliable transportation to and from work.
• Experience with RVs is an asset, but not required-we're happy to train motivated individuals!

Why Fraserway RV?
We are not just a job, we are a community! At Fraserway RV, we offer you the opportunity to grow with Canada's #1 RV Adventure company. Here's why joining our team is a great career move:

 

• Competitive Pay: Enjoy a competitive hourly wage and potential for future growth within the company.
• Comprehensive Training: Whether you're new to the RV world or an experienced pro, we provide extensive training to ensure your success.
• Employee Discounts: Access exclusive employee discounts on RVs and RV accessories.
• Strong Career Path: A great place to build your career with opportunities for advancement.
• Recognition for Excellence: Fraserway RV is recognized with the RV Business Top 50 Dealer Award and the Blue Ribbon Award, setting industry standards for customer service, training, and community involvement.

Our Vision:
To be Canada's #1 RV Adventure Company, helping individuals and families create unforgettable memories while exploring the beauty of nature through the RV lifestyle.

Our Mission:
We are driven by a passion for exceptional service. Our team works together to provide customers with a seamless, world-class RV experience. We are committed to making a positive impact on our communities and supporting causes that matter.

Ready to Join the Fraserway RV Team?
If you're passionate about customer service and ready to contribute to a successful, industry-leading company, we want to hear from you! This is your opportunity to grow with a company that values hard work, dedication, and a customer-first mentality.

Apply Now!
Submit your resume and cover letter today! Background checks will be conducted as part of the hiring process. We appreciate all applications but will only contact those selected for an interview.