Reservations Agent - Data Entry Specialist

Reservations Agent - Regular, Full-Time
Location: Delta, BC
Hourly Rate: $21 - $24 (based on experience)

Join Canada's Leading RV Company!

At Fraserway RV, we're more than just an RV dealership-we're a team passionate about making travel dreams come true. As Canada's largest vertically integrated RV company, we specialize in selling, servicing, and renting recreational vehicles across the country.

We are currently seeking a Reservations Agent to join our Delta, BC team for the Regular, Full-Time position.

If you have a passion for working with data, enjoy problem-solving, and embrace your inner tech enthusiast, this is the perfect role for you! Ideal for a student looking to gain hands-on experience in data management, hospitality tech, or systems administration. If you thrive in a fast-paced environment and take pride in precision, we want you on our team!

Why Join Our Team?

At Fraserway RV, we foster a workplace culture that values teamwork, integrity, and professional growth. When you join us, you'll enjoy:
✔ Career Growth & Development - Opportunities to advance within our company
✔ Competitive Healthcare Benefits Package
✔ Employer-Matched RRSP Program
✔ Exclusive Corporate Discounts - Save on computers, flights, hotels, and more!
✔ Employee/Family Bursary Program
✔ Friendly & Supportive Work Environment - Join a team that feels like family
✔ RV Perks! - Discounts on RV rentals, purchases, and parts
✔ Team Events & Social Initiatives - Be part of something bigger!

What You'll Do:

 

• Quote and invoice rental reservations with accuracy and attention to detail.
• Communicate with customers and process reservations via email, phone, and LiveChat.
• Advise customers on selecting the most suitable vehicle types and services based on their needs.
• Process customer payments efficiently and accurately.
• Perform a variety of administrative duties and adapt to new tasks as they arise.
• Maintain clear communication with business partners via email and phone.
• Accurately enter and update complex rate structures in our reservation system.
• Ensure data integrity and resolve any discrepancies in the system.
• Utilize Excel for organizing, analyzing, and reporting data.
• Collaborate with the team to refine and enhance pricing accuracy.
• Contribute to a positive, supportive work environment by engaging in various administrative tasks and team projects.

What We're Looking For:

We're seeking a highly motivated and customer-focused individual who:

✔ Demonstrates reliability, punctuality, and a dedication to delivering excellence
✔ Exhibits outstanding communication and interpersonal skills, with a knack for building strong relationships
✔ Possesses proficiency in Excel and comfort with tech-related tasks
✔ Learns quickly, adapts to new challenges, and thrives in problem-solving scenarios
✔ Maintains a keen eye for detail and a passion for precision and data integrity
✔ Shows a strong work ethic and a commitment to positively shaping the workplace culture
✔ Thrives in fast-paced environments and excels at managing multiple priorities with ease
✔ Goes above and beyond to ensure customer satisfaction and actively contributes to team success
✔ Fosters collaboration, mutual respect, and positive working relationships
✔ Leverages tech-savviness and adaptability to drive success with various technologies
✔ Balances competing priorities effectively in a dynamic, high-energy setting

At Fraserway RV, we go the extra mile to create unforgettable travel experiences for our customers. If you're ready to be part of a dynamic team that shares this passion, we'd love to hear from you!

Apply Today! Submit your resume and cover letter to be considered for this exciting opportunity.

Please note: Background checks will be required for selected candidates.

We appreciate all applications; however, only those selected for an interview will be contacted.