Warranty Administrator (Brantford)

Job Description:

We are seeking a detail-oriented Warranty Administrator to join our team. In this role, you will be responsible for processing and managing warranty claims, ensuring compliance with manufacturer and company policies, and maximizing reimbursement. The ideal candidate has excellent organizational skills, strong attention to detail, and experience in warranty processing within the Automotive industry.

About us:

Strickland's is a family owned and operated business; serving Ontario since 1974. We began modestly, and have grown into a multidimensional company offering both new and used vehicles. We now have 4 dealership locations catering to every area of today's market, all centrally located in Ontario. This Job opportunity gives you experience of working in the highest volume detail shop in Southern Ontario!

WHY US?
 

• Full time day shift! 8am-5pm Monday to Friday, with alternating Saturdays only 8am-12pm!
• Higher than minimum wage!
• 40 hours a week with 30 min. lunches
• We are always expanding, and pride ourselves on providing career advancement throughout our 4 dealership locations
• Job satisfaction, when you see how happy customers are with their new vehicle!
• At Strickland's you're family!

Key Responsibilities:
 

• Process and submit warranty claims to manufacturers and suppliers in a timely manner.
• Review, track, and follow up on all pending and approved claims to ensure accurate reimbursement.
• Maintain warranty records and documentation for audit purposes.
• Communicate with manufacturers, vendors, and service departments to resolve claim issues.
• Ensure warranty claims comply with company policies and manufacturer guidelines.
• Provide support to service and parts departments regarding warranty procedures and coverage.
• Monitor warranty claim payments and reconcile discrepancies.
• Assist in warranty audits and reporting as needed.

Qualifications:
 

• 1 year of experience in GM warranty administration or a related field (preferred).
• Strong knowledge of warranty policies, processes, and manufacturer guidelines.
• Excellent organizational skills and attention to detail.
• Proficiency in [warranty processing software, Microsoft Office, etc.].
• Strong communication and problem-solving skills.
• Ability to work independently and collaborate with multiple departments.

WHY YOU?
 

• You are highly motivated and enthusiastic
• You pride yourself in good attendance
• You have the ability to prioritize and manager your time
• You will take ownership of your position and the impact you have on the Strickland's Guest Experience
• You can work effectively in a fast paces environment, demonstrating multi-tasking abilities while working under pressure!

Apply today and become a part of our growing team.

Please note: As part of our hiring process we require a criminal background check and drivers abstract.

Strickland's- Careers that drive you into the future!

Strickland's is an equal opportunity employer and strives to provide reasonable accommodation for any applicant, as requested during the hiring process. As such Strickland's endeavors to ensure that its hiring process meets the needs of all persons with disabilities as per AODA requirements.

Job Types: Full-time, Permanent

Benefits:
 

• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Store discount

Schedule:
 

• 8 hour shift
• Overtime

Supplemental pay types:
 

• Bonus

Education:
 

• Secondary School (preferred)

License/Certification:
 

• Driver's License (required)

Ability to Relocate:
 

• Brantford, ON N3R 8B8: Relocate before starting work (required)

Work Location: In person