Accounts Receivable Coordinator

Join a team that values precision, collaboration, and growth! We're seeking an A/R Coordinator who thrives on organization and detail, with the opportunity to make a real difference.

Working Here
At CARFAX Canada, we're more than just obsessed with vehicles. We're obsessed with data and its potential to help millions of Canadians in buying, selling, and maintaining vehicles.

But here's what you really want to know about: the perks. Our team members enjoy weekly, free catered lunches at the office, flexible work that allows us to prioritize work-life balance, 4-day summer work weeks, and a state-of-the-art collaborative environment at our head office at 100 Kellogg Lane, London Ontario. CARFAX Canada also offers competitive wages, exceptional benefits and employee wellness funding, a company matched pension program, parental leave top-up benefits, paid volunteer days, and the list goes on!

Ultimately, every day at CARFAX Canada provides you with the opportunity to engage in meaningful work alongside incredible colleagues. It's clear-we're passionate about data and our people!

Key Information
Employment Status: Regular Full-time
Job Type: Hybrid - In office with flexibility to manage your work schedule with up to 8 days per month to work from home.
Location: London, Ontario
Please note that we have two operating entities in Canada, CARFAX Inc., and CARFAX Canada. This position is with CARFAX Canada.

Job Details
CARFAX Canada is seeking an Accounts Receivable (A/R) Coordinator to join our team and contribute to the success of our monthly financial processes. Reporting to the Manager of Accounts Receivable, this role involves managing collections, supporting invoice preparation, and ensuring accurate customer billing and subscription processing. Collaboration, attention to detail, and meeting month-end deadlines are key aspects of this position.

This is a fantastic opportunity for a detail-oriented professional who thrives in a team-focused environment and is committed to providing exceptional service to both internal and external customers. At CARFAX Canada, you'll play an important role in maintaining efficient accounting operations while being part of a dynamic and inclusive workplace.

Position Responsibilities
 

• Create and review financial documentation such as customer invoices, post receipts, and prepare deposits as required.
• Collaborate with the Customer Service and Sales Operations teams to respond to billing inquiries.
• Update and maintain customer account information, including billing and subscription information.
• Prepare monthly invoices.
• Process customer payments, including monthly credit card and electronic fund transfer (EFT) payments, ensuring accuracy and timeliness.
• Manage and enter customer credits and account adjustments to maintain accurate records.
• Communicate with customers to address account-related matters, including collections and inquires.
• Support the team with various administrative and accounting tasks, as necessary.

Education and Experience Required:
 

• College diploma in accounting, business administration, or equivalent field.
• 2-3 years job experience in Accounts Receivable and/or a related field.
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook.
• Familiarity with bookkeeping practices and basic accounting principles.
• Proven ability to multi-task while maintaining accuracy and attention to detail under tight timelines.
• Excellent written and verbal communication skills.
• Exceptional organizational and problem-solving abilities.
• Experience with data entry in a professional setting is an asset.
• Knowledge using accounting and/or customer relationship management (CRM) systems (e.g., Great Plains) is considered an asset.

Equal Opportunity Employer
CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. 

We're committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email hr@carfax.ca.

If you are interested in applying for this position, please visit our website https://www.carfax.ca/careers. Applications will be accepted until April 23, 2025.

We thank all applicants for their interest; however only those selected for an interview will be contacted. 

About Us
CARFAX's mission is to help millions of people shop, buy, service and sell used cars with more confidence. As a leader in vehicle history and valuation, CARFAX provides impartial and comprehensive information for consumers and the automotive industry. CARFAX's Canadian headquarters in London, Ontario supports Canadian and U.S. markets, drawing on billions of data records from thousands of sources, enabling used vehicle buyers and sellers to make informed decisions. CARFAX is consistently recognized as a top employer and business. CARFAX is a part of S&P Global (NYSE: SPGI). Find out more at www.carfax.ca and connect with CARFAX on Instagram, Facebook and LinkedIn. 

Our values serve as the foundation of our culture by helping inform the actions and behaviours that make us successful. We strive to integrate these values into how we collaborate, navigate challenges, and make decisions daily.

Objective - Guided by facts, driven by results.

Transparent - Clarity through open and honest communication.
Customer advocate - Putting the customer at the center of everything we do.
Solutions oriented - Turning challenges into opportunities.
Integrity - Where honesty meets action.