Parts Supervisor
Détails du poste
Description du poste
About Us:
Fraserway RV is British Columbia's largest RV dealership and Canada's most trusted name in the RV industry. We are committed to providing top-quality products, exceptional customer service, and expert support to RV enthusiasts. Our Prince George location is seeking a Parts Supervisor to lead and support the Parts Department, with a focus on operational efficiency and exceptional customer satisfaction.
Position Overview:
The Parts Supervisor will support the General Operations Manager in managing daily operations, contribute to the planning and execution of annual growth strategies, and play a key role in enhancing overall customer satisfaction.
Key Responsibilities
- Order and manage special and internal parts for the service department
- Receive and stock inventory efficiently
- Support monthly sales promotions and special offers
- Run inventory reports, monitor parts turnover, and maintain stocking levels
- Oversee shelf stocking and visual merchandising in the camping store
- Assist with marketing and POP (Point-of-Purchase) materials
- Ensure timely and accurate processing of parts orders, following company procedures
- Handle incoming customer calls professionally
- Maximize parts sales and identify customer needs accurately
- Use manuals, reference materials, and software to provide parts information and pricing
- Build and maintain strong relationships with distributors, service centers, and customers
- Maintain accurate records and update customer account information
- Track and manage special-order transactions, including deposits and reconciliation
- Monitor and report on lost sales
- Assist the Fixed Operations Manager with special projects
- Oversee daily parts operations in the manager's absence
- Perform general and specific administrative duties as required
- Carry out other tasks as directed by the Retail Parts Manager
Qualifications & Requirements
- Excellent customer service and communication skills
- Strong knowledge of mechanical and electrical parts
- Ability to lift up to 60 lbs
- Experience in the RV and/or automotive industry is an asset
- Valid Class 5 driver's license
- Proficient in using computers and inventory systems
- Leadership ability and strong initiative
- Excellent organizational and multitasking skills
- A collaborative, team-oriented mindset
- Annual Compensation is between $52,000 and $58,000, depending on RV Parts experience.
Why Join Fraserway RV?
- Industry Leader:Work withBC's largest RV dealershipand a well-established brand in Canada.
- Career Growth:Opportunities for professional development and advancement.
- Supportive Work Environment:Be part of a dedicated and knowledgeable team.
Benefits:
- Competitive salary with performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Employee discounts on RVs, parts, and services.
How to Apply:
If you are a skilled parts professional looking for an opportunity to lead in a dynamic and growing industry, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications.
We thank all candidates for applying; however, only those selected for an interview will be contacted.
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