Employees are a crucial component of the dealership’s image. They are as important as the products and services offered, the interior and exterior facilities, as well as the company logos and brand.
Clear guidelines must be in place to this effect to insure that they are followed by everyone. First impressions (the most important), opinions and perceptions that customers have in regard to a business are often impacted by frontline personnel, as they are the initial point of contact for both regular and new customers. Although appearance and dress codes are important, attitude must be a key part of the welcoming process. Continue reading “Your employees are the Image of your dealership!”
at hire workers for periods of one season or less. These workers are productive for periods of 6 to 26 weeks, and then end up with a forced vacation. Even though seasonal work is temporary by nature, this does not necessarily mean that business owners do not wish to re-hire well-qualified workers. Take tire-installers, for example. This job requires certain knowledge and requires training. Consequently, it would be in an employer’s best interest to re-hire these workers when work picks up. There are many different ways that employers can use to keep in touch with these workers who provide such essential services to your business. Here are a few:
employee and risk being sued; you need to repeat the recruiting process, which is costly in both time and money; you also risk negatively affecting your troop’s morale and winding up frustrating certain employees. Of course your employees picked up early-on that your new hire wasn’t ”delivering the goods’ and realized that they were the ones that needed to pick up the slack to compensate for your mistake. The atmosphere and tension produced by this situation can seriously affect the cohesion and motivation of your team members.