1. Have the look of the position to be filled.
To many candidates show up as if they rang the wrong office or as if the applied to the wrong position!
2. Do not answer more than what is asked.
Some people when nervous talk way too much! So much that they themselves give the interviewer the reasons not to keep them for the next step.
3. Smile!
So many candidates look as if they were at a funeral! Be open, be yourself and SMILE.
Continue reading “7 Great Tips for your next Job Interview”
Your boss is waiting for you, all smiles, in his office. He jumps right into the subject; he is offering you a promotion that, in his eyes, is an excellent step on your way to the top. Can you turn down his offer without jeopardizing your future?
It certainly is a tricky situation, but a number of factors might be holding you back: the kids are still young, you don’t feel that you have the right skill set for the job or you prefer filling a technical rather than an administrative role. These few examples all very justifiable as long as you make sure you present them in such a way as to not alienate your superior or jeopardize any future advancement opportunity.
Continue reading “Can you turn down a promotion in the Automotive Industry?”
Stephen Seckler, Legal Coach thinks so:
The “whole truth” can prevent an interviewer from drawing negative inferences. Sometimes the whole truth is best because it provides a good explanation for something that might be perceived as a negative. It also removes any speculation that you have some skeletons in your closet (e.g., the gap in your resume is because your mother was sick and you left work to care for her). I often joke with candidates that in the absence of contrary information, employers will presume that you were institutionalized during any breaks on your resume.
The general rule, though, is that you need to tell the truth and nothing but the truth, but you do not need to tell the “whole” truth —as long as you do not mislead.
Unforeseen events and emergencies are part of the everyday business environment. Even the most efficient customer service department will experience these inconveniences. This is why your employees need to have the latitude to deal with these matters to the satisfaction of your customers. 
Missing parts, additional delays, or an unreturned call caused by a misplaced note can be major sources of aggravation for your customers. Even the most loyal customer may one day pick up and visit your competitor, or hurt your business through negative word of mouth. These situations needs to be dealt with immediately. But how? Continue reading “Flexible Service Designed to Retain Customers”
We all know how hard it is these days to find well-qualified staff. Technical skills are easily identifiable, but the much sought after ʺsoft-skillsʺ are not as easy to quantify. The last thing any Manager wants is to put up with the insubordination of their best technician or service consultant!
As very few dealership administrators or shop managers have any practical human resource management training, many fail to ask for references, or if they dare ask, the references aren’t followed up on in an organized manner. This usually ends looking more like an ʺinformal chatʺ than an actual structured reference check.
Continue reading “Automotive Industry References: Follow the guidelines!”
