Are you interested in understanding how to become an Automotive Sales - Delivery Coordinator in Canada? From training requirements to work hours, salary, duties, career opportunities, and professional advancement, you'll find all you should know to succeed as a Sales - Delivery Coordinator in Canada!

What is the definition of a Sales - Delivery Coordinator?

Sales - Delivery Coordinators in the automotive industry are professionals responsible for managing the entire process of delivering already-bought vehicles to customers. One of their responsibilities is to coordinate vehicle delivery, ensuring that sold vehicles are well prepared (documented, detailed, and fueled) for delivery to the buyer's destination.

Furthermore, sales - delivery coordinators often communicate with customers to schedule delivery appointments. They also work hand in hand with the sales team, making sure customers are provided solutions that meet their needs.

What does a Sales - Delivery Coordinator's job involve?

The job of Sales - Delivery Coordinator involves the following tasks:

  • Proper handling of sales orders, usually from initiation to delivery.
  • Keeping track of stock levels and ensuring that products are readily available for purchase.
  • Spotting potential delivery issues and resolving them quickly.
  • Addressing customer concerns promptly.
  • Maintaining proper records of sales orders, deliveries, and customer interactions.
  • Working closely with teams from other departments, such as sales, warehouse, and logistics, ensuring smooth operations.
  • Scheduling and coordinating the transportation of sold vehicles.

What is the salary of a Sales - Delivery Coordinator in Canada?

The average salary of Sales - Delivery Coordinators in Canada is 35,789 per year. However, keep in mind that this figure can vary, depending on different factors, such as experience level, employer, and province.

By province, below are the average annual salaries of a Sales - Delivery Coordinator:

  • Alberta: $45,614 per year
  • British Columbia: $52,588 per year
  • Manitoba: $53,537 per year
  • New Brunswick: $43,746 per year
  • Newfoundland and Labrador: $37,417 per year
  • Nova Scotia: $35,273 per year
  • Ontario: $58,617 per year
  • Prince Edward Island: $43,336 per year
  • Quebec: $45,916 per year
  • Saskatchewan: $50,234 per year

What exactly are the social benefits of a Sales - Delivery Coordinator?

Many social benefits come with being a Sales - Delivery Coordinator in Canada today. Regardless of your province, below are some social benefits you can expect to receive in this profession:

  • Professional network expansion—as a delivery coordinator in an auto company, your job involves interacting with different people, including customers, suppliers, and colleagues. This will broaden your personal & professional network.
  • Communication skills—interacting with different people also help to improve the experts' communication and interpersonal skills.
  • Career growth—the job of a Sales - Delivery Coordinator provides plenty of opportunities for career growth.
  • Improved problem-solving skills—this job improves employee's ability to resolve issues quickly.
  • Work-Life Balance—depending on the employer, this job can come with flexible working hours, which is perfect for striking a work-life balance.

What training is required and what diploma is needed to become a Sales - Delivery Coordinator?

To become a Sales - Delivery Coordinator in Canada, job candidates need to meet different requirements, depending on their provinces. Generally, the minimum requirement for this job is a high school diploma or GED. However, some employers favour candidates with a post-secondary diploma in logistics, marketing, or business administration.

Here are some key training requirements for becoming a Sales - Delivery Coordinator in different provinces:

  • Quebec—employers often provide employees with on-the-job training, which helps to understand the company's policies, systems, and procedures. However, to start a career here, the candidate needs at least a high school diploma or equivalent. A post-secondary diploma or certificate is not mandatory but having one will surely be beneficial.
  • Ontario—A high school diploma is the minimum educational requirement for this sales job. Optionally, candidates may be required to possess a post-secondary diploma in sales, marketing, or logistics. Having a relevant certification in sales may be beneficial. A certificate of completion of delivery coordination training and software training may also be beneficial.
  • British Columbia—certifications are optional but beneficial, especially if it's related to sales, logistics, or supply chain management. However, having a high school diploma or equivalent is crucial. Having a post-secondary diploma in business administration or sales may also be crucial. Employers will provide on-the-job training for successful candidates.
  • Alberta—having a high school diploma is crucial but a post-secondary diploma may be more beneficial. On-the-job training will be available but candidates need basic training in the use of CRM software.
  • Atlantic Provinces—having a high school diploma is a must for this job position. Optionally, candidates may also need to possess a post-secondary diploma in sales, business, or logistics. Having a relevant certification in sales or logistics may also be beneficial to becoming a Sales - Delivery Coordinator in Nova Scotia, Prince Edward Island, New Brunswick and Newfoundland & Labrador.

What exactly are the tasks and objectives of a Sales - Delivery Coordinator?

Sales - Delivery Coordinators are expected to carry out the following tasks in the auto industry today:

Tasks

  • Coordinating sales orders and organizing delivery schedules
  • Communicating with customers regarding delivery updates and order status
  • Liaising with teams from other departments, such as service, sales, warehouse, and logistics
  • Keeping track of inventory levels and ensuring products are readily available
  • Sales order processing and documentation
  • Resolution of customer concerns and delivery problems

Objectives

  • Sales - Delivery Coordinators perform the aforementioned tasks, ensuring customers are satisfied with the solutions offered.
  • Optimizing schedules for vehicle delivery and ensuring efficient results.
  • Minimizing delivery errors and discrepancies
  • Maintaining high levels of customer support
  • Streamlining order processing and delivery processes

What exactly are the working hours of a Sales - Delivery Coordinator?

A Sales - Delivery Coordinator in Canada is expected to work based on customer demand. As such, these professionals can expect to work during the following hours:

  • Standard hours—9 AM to 5 PM, every Monday to Friday.
  • Flexible working hours—this often varies, depending on the employer and workload.
  • Occasional Overtime—During peak periods or when there's a need to meet delivery deadlines for different customers.

What are the advantages and disadvantages of being a Sales - Delivery Coordinator?

Advantages:

  • This job provides Sales- Delivery Coordinators with opportunities to enhance their communication, negotiation, problem-solving, and organizational skills.
  • It offers professionals plenty of opportunities to build an extensive network with clients and industry experts.
  • It comes with a dynamic work environment and different job tasks.
  • For every successful vehicle delivery, employees often get a sense of accomplishment.

Disadvantages:

  • This job often focuses on meeting deadlines—which subjects employees to high pressure.
  • During peak times, employees may be expected to work long hours.
  • It can be challenging and draining to handle complaints and resolve conflicts or customer concerns frequently.

What are the qualities of a Sales - Delivery Coordinator?

A good Sales - Delivery Coordinator in Canada today must possess the following qualities:

  • Strong organizational skills—ability to manage multiple tasks and deliver promptly.
  • Communication skills—ability to communicate clearly and concisely with customers and colleagues.
  • Being attentive to detail is crucial.
  • Problem-solving skills—the ability to identify potential delivery-related issues and resolve them quickly.
  • Proficiency in the use of suitable order management systems and tools.

What professional skills can a Sales - Delivery Coordinator acquire?

Although professional skills are optional for getting an entry-level role as a Sales - Delivery Coordinator in Canada, you certainly need them for career advancement:

  • Go for courses to improve communication and customer service skills.
  • Enroll in courses to improve time management and problem-solving skills.
  • Improve your negotiation and organization skills.
  • Go for courses to improve your technical proficiency in the use of relevant sales and delivery software tools.

What exactly are the job prospects for a Sales - Delivery Coordinator?

The job prospects for Auto Sales Delivery Coordinators in Ontario, Quebec, Alberta, and other provinces in Canada are typically stable and favourable. They involve coordinating sales deliveries, managing orders, and ensuring timely delivery. As such, there are plenty of opportunities in the auto industry for the right job candidates.

What careers can a Sales - Delivery Coordinator pursue?

As earlier mentioned, Sales - Delivery Coordinators have plenty of opportunities to advance their careers, depending on their years of experience and qualifications. Below is the list of career paths worth pursuing as a delivery coordinator in the auto industry:

  • Automotive logistics coordinator
  • Sales enablement specialist
  • Project manager
  • Account manager
  • Operations manager
  • Sales operations manager
  • Customer success manager
  • Supply chain analyst
  • Inventory control specialist
  • Field service coordinator

Auto-jobs.ca is the reference job board for Automotive Sales - Delivery Coordinator in Alberta, Quebec, Ontario, and other provinces in Canada. If you need help starting afresh with this career path or looking to advance your career, then all you need is to rely on Auto-Jobs. This platform will provide you with personalized ads that meet your career needs.

Take advantage of Auto-jobs.ca today by visiting the official page to better understand everything about the job of Sales - Delivery Coordinators in Canada.